Do you need help understanding the ACH Rule Book? If you are new to operations or just want to confirm you really understand ACH, this course is for you.
Webinars
Upcoming
Call center agents, are you looking to take your performance and career opportunities to the next level? In this webinar, you’ll learn best practices that will help you turn customers into loyal and raving fans.
In this webinar, you'll learn the fundamentals of constructing and analyzing direct and indirect cash flow statements in order to enhance the quality and effectiveness of the entire credit decision process.
This webinar will examine the regulatory requirements, guidance and examiner expectations related to overdrafts in plain English.
Your institution can fall victim to check fraud in multiple ways, and many of them are preventable! During this webinar learn how you and your staff can stop check fraud and save your customers and your institution thousands of dollars.
Are you ready to tackle the complexities of Power of Attorney documents with confidence? This session will equip you with the knowledge and insights to navigate even the most challenging situations with ease. This webinar does not examine the laws of any particular state.
How do you deliver value while creating amazing experiences for your depositors? Wow them with an exceptional service experience. Depositors who feel a connection to the people who wait on them feel valued. In this webinar, learn to practice depositor advocacy to earn client loyalty. ake your depThese are the customers who will and will not only increase their relationship with the institution but will also recommend the institution to their family and friends.
This informative webinar will cover the basics of proper credit reporting and how best to respond to consumer credit reporting disputes.
The new world of instant payments is changing what your institution needs to do to stay in compliance. Led by the Payments Professor, this session is your compass for navigating the complex world of FedNow® instant payments.
Fulfill your credit union training needs with webinars
We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
